en:return_remov

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Removals & Returns general customer settings

1.To display agreements with customers regarding their returns, the general settings provide fields Notes Return и Notes Removal. Notes are in the Returns tab and then in the menu Settings - Companies:

2. The information on returns indicated in the general settings will be displayed when they are processed by the Prep Center, depending on the return type.
Notes Removal displayed when processing FBA removals:

3. Notes Return displayed when processing FBM returns:

4. Additionally, the customer can leave instructions on the product card, what needs to be done with a particular product. Therefore, the “Content” tab provides a field https://wiki.ysell.pro/doku.php?id=en:guidance_for_returns:

5. Processing instructions are also indicated in the removal-shipment in the field FNSKU, marked in red box.

  • en/return_remov.1642842724.txt.gz
  • Last modified: 2022/01/22 10:12
  • by admin_4