Differences

This shows you the differences between two versions of the page.

--- en:clientlabel [2023/02/16 21:00]
simon
+++ en:clientlabel [2023/06/24 18:14] (current)
support
@@ Line 1: / Line 1: @@
 ====== Client Label ======
->If you provide the Prep Center with a shipping label to ship orders, you must provide the information on the order page. So if you process an order with a **Client label**, the Prep Center will not receive a shipping label from the carrier.
+>If you wish to upload your own shipping labels to ensure propper handling of your order by the Prep Center and avoid automatic generation of labels by the carrier, please follow the instructions below:
->To add a shipping label to an order, specify the **Client Label** parameter in the Delivery line on the order page. Then click **Files**. The order may only be sent to the Prep center once the shipping label has been loaded!
+----
->>{{:ru:clientlabel_1.png?direct&800|}}
+>Go to the product page. **The order should not be in processing status** To upload shipping labels to the order, click on **Documents**.
+>>{{:ru:client_label_1.png?800|}}
 ----
->Download the label into the system. Specify the properties for the uploaded file in **Description**.
+>In the **Add new file** section, upload your shipping label in pdf format. In the **File type** dropdown menu, select **Shipping Label** as the type of the attached document.  In the **Description** field, provide a descriprion for the uploaded file. Click on **Upload** to upload the file.
->>{{:ru:clientlabel_2.png?direct&600|}}
+>>{{:ru:client_label_2.png?800|}}
+----
+>Please ensure that the file you upload contatins the correct shipping label for your order. Following these instructions will allow the Prep Center to process your order using the provided labels, instead of using labels from the carrier.