Ysell Documentation for Sellers
Welcome to the Ysell seller documentation. Everything you need is here — account setup, product management, order processing, shipping to a warehouse or Amazon FBA, and connecting your sales channels.
New to Ysell?
Start with Account setup — a step-by-step walkthrough you can complete in about an hour.
Jump to what you need
I want to…
Products
Setting up a product
Product card vs. listing — what's the difference?
A product card is the physical item: name, manufacturer code, dimensions, condition. Stock lives on the card. One product, one card.
A listing is the product page on a sales platform — Amazon, Shopify, Kaufland, and so on. One product can have many listings across different countries and channels. You can create, edit, and remove them freely.
Listings are linked to the product card. Stock updates on the card and flows automatically to all listings — you can never oversell.
Orders, shipments, and returns all adjust the card's stock level. Every linked listing reflects the change immediately.
Importing products
Stock and warehouse
Listings
Orders
Creating and shipping
Managing orders
Returns and reshipments
Automation
- Same-day shipping (Check availability with your warehouse manager)
Platforms and integrations
Marketplaces and stores
Aggregators
Shipments
Before your first shipment — confirm the delivery address: Find your prep center address.
The basics
Shipment vs. order — what's the difference?
An order is a sale — FBM, D2C, etc. You pick the item and send it to a buyer's address.
A shipment moves inventory in bulk, not to a buyer: sending a batch to a prep center, forwarding to Amazon FBA, a customer collecting their goods (Pick up), or receiving returned stock (Removal).
Sending inventory
Pickup
Returns
Warehouse tasks
Labels and documents
Amazon-specific features
FBA (Fulfillment by Amazon)
FBM (Fulfillment by Merchant)
Prime by Seller
Account settings
Notifications
Reports and finance
API
Help
Still stuck? Check the FAQ or write to service@ysell.pro.
I need to…
- Set up my account → Account setup
- Create a product → Create a product
- Place an order → Create an order
- Send stock to a warehouse → Send to warehouse
- Prep for FBA → Send to FBA
- Handle a return → Returns
- Connect a marketplace → Connect Amazon
- Get an invoice → Service invoice
Something isn't working…
- Known bugs → Known errors
- Amazon “All listings report” error → Fix
- Shopify issues → Known issues
- Order stuck in “Polling” → What to do