Ysell Documentation for Sellers
Welcome to the Ysell documentation for sellers. Here you'll find everything you need to set up your account, work with products, process orders, ship goods to the warehouse and FBA, and connect sales channels.
Quick Start for New Sellers
New to Ysell? Start here: Account setup. A complete setup guide — about 1 hour.
Quick Navigation
I need to…
Catalog and Products
Creating and Setting Up a Product
What's the difference between a product card and a listing?
A product card is the physical item itself: its name, manufacturer number, dimensions, and condition. Stock is tracked on the card. There's only one card per product.
A listing is the product's page on a platform — Amazon, Shopify, Kaufland, and others. A single product can have many listings, for different countries and channels; they can be freely created, changed, and deleted.
Listings are linked to the card. Stock is stored on the card and automatically updates across all listings — you can't sell more than what's in stock.
Orders, shipments, and returns change the stock on the card, and listings show the new stock automatically.
Importing Products
Warehouse and Stock
Listings
Orders
Creating and Shipping
Managing
Returns and Reshipment
Automation
- Order automation — the new method for automatic order processing
- Order Rules — the legacy method for automatic order processing, replaced by Order automation
- Same-day shipping (Please check availability of this option with your warehouse manager)
Platforms and Integrations
Marketplaces and Stores
Aggregators and Intermediaries
Shipments and Their Types
Before your first shipment, confirm which address to ship to: Finding your prep-center address.
Basics
What's the difference between a shipment and an order?
An order is a sale — FBM, D2C, etc.: the product needs to be picked and sent to the buyer's address.
A shipment is receiving or sending a batch of goods not tied to a buyer: sending a batch to the prep-center warehouse, supplying the prep-center's stock to Amazon FBA, a customer picking up product (Pick up), or receiving a return (Removal).
Shipping Products
Pickup and Disposal
Receiving Returns
Special Warehouse Tasks
Labeling and Documents
Additional Amazon Features
FBA (Fulfillment by Amazon)
FBM (Fulfillment by Merchant)
Prime by Seller
Account Settings
Notifications
Reports and Finance
API
Help and Troubleshooting
Didn't find an answer? Use the navigators below, check the FAQ for existing customers — or write to service@ysell.pro.
I need to…
- Set up an account → Account setup
- Create a product → Creating a product
- Create an order → Creating an order
- Ship products to the warehouse → Shipping to the warehouse (WMS Ysell.pro)
- Prepare an FBA shipment → Shipping to FBA warehouses
- Process a return → Processing returns
- Connect a channel → Connecting Amazon
- Generate an invoice → Service invoice
Something isn't working…
- Known issues → Known issues
- Amazon: “All listings report” → Solution
- Shopify issues → Known issues
- Order stuck in “Polling” → What to do
Release Notes
Stay up to date with the latest changes to Ysell. View all Release Notes →
Feedback? Help us improve the documentation — write to service@ysell.pro.