Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. ====== Reshipment ====== <WRAP center round tip> There are several delivery issues that may result having to resubmit your order, such as damage or loss in transit. Under these circumstances, re-delivery of an order is the best way to maintain customer loyalty. </WRAP> ---- >Search for the specific order, for which you need to send an replacement. Click on **Reshipments** to add the product ID and its quantity. Please make sure that this item is in stock. Finally click on **Create reshipment**. >>{{:ru:resphipp_1.png?direct&550| }} {{:ru:reship_3.png?direct&600|}} ---- >The system will create a new paid order, indicating that this order is a reshipment. >> {{:ru:shot5.png?direct&800|}} en/reshipment.txt Last modified: 2022/04/09 16:57by simon