en:ordership

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en:ordership [2021/12/23 14:33]
195.189.234.36
en:ordership [2022/09/12 08:27] (current)
vasily
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-====== General information ======+====== Shipping an order ======
  
->Orders are automatically transferred from Amazon or another platform to Ysell. It is also possible to [[https://wiki.ysell.pro/doku.php?id=en:createorder|manually create orders]]. An overview of orders by status is available on the dashboard of your company (each line opens a list of orders when pressed):+>General information: Orders are automatically transferred from Amazon or another platform to Ysell. It is also possible to [[https://wiki.ysell.pro/doku.php?id=en:createorder|manually create orders]]. An overview of orders by status is available on the dashboard of your company (each line opens a list of orders when pressed):
 >>{{:ru:dashboard1.png?direct&400|}} >>{{:ru:dashboard1.png?direct&400|}}
  
-> **Orders with [[en:orderdescription|statuses from 1 to 3]] are visible to the client, but not visible in the prep center.** Thus, unpaid orders cannot be shipped to the customer.\\ Ysell checks the availability of the product at the prep center, reserves this productalso checks the order for other errors. If there are errors in the order, the system assigns it a special status. You can see it in the order, as well as on the **dashboard**. The most common mistakes are associated with incorrect data in the address - in this case, there is the [[https://wiki.ysell.pro/doku.php?id=en:polling|manual]] to work with orders in the **5.3. (Mark print error)** status.\\ If there are no errors (or they have been fixed), Ysell changes the order status to **5.1. (Order ready for printing on prep)** - the order is ready for processing by the Prep Center.+> **Orders with [[en:orderdescription|statuses Created and Unpaid]] are visible to the client, but not visible in the prep center.** Thus, unpaid orders cannot be shipped to the customer.\\ 
 +>Ysell checks the availability of the product at the prep center, reserves this product and also checks the order for other errors. If there are errors in the order, the system assigns it a special status. You can see it in the order, as well as on the **dashboard**. The most common mistakes are associated with incorrect data in the address - in this case, there is the [[https://wiki.ysell.pro/doku.php?id=en:polling|manual]] to work with orders in the **Mark print error** status.\\  
 +>If there are no errors (or they have been fixed), Ysell changes the order status to **Order ready for printing on prep** - the order is ready for processing by the Prep Center.
  
-====== Shipping an order  ====== +====== How to ship  ======
-After that, the prep center prints the shipping labels and collects the goods. When an order is in the process of being collected at the warehouse, it is in status 6. After the prep center has sent the order, it marks it as shipped and moves it to status 7.1 (sent).+
  
->**1.** Если товар из заказа есть в достаточном количестве на складе, и система присвоила заказу статус **5.1 (Order ready for printing on prep)**, то заказ передается тому Преп центру, который прописан в [[http://wiki.ysell.pro/doku.php?id=ru:orderhand|Order handler]]. 
  
->**2.** Далее преп-центр распечатывает лейблы для отправки (статус изменяется на **6. Mark printed**) и начинает собирать товары в заказпо завершению чего заказу присваивается статус **6.4(Collecting in warehouse)**.+>**1.** If the goods from the order are available in sufficient quantity, and the system assigned to the order the status **Prepared on Prep center**, then the order is transferred to that Prep center, which was indicated in [[http://wiki.ysell.pro/doku.php?id=en:orderhand|Order handler]].
  
->**3.** Когда заказ отправлен с Преп центразаказу присваивается статус **7.1. (Order shipped)** и клиенту становится доступным трек-номер заказа в поле "Tracking"При наличии интеграции с маркетплэйсамитрек-номера автоматически передаются на нихНажмите на трек-номер, чтобы перейти на сайт перевозчика и отследить заказ.+>**2.** After thatthe prep center prints the shipping labels (status changes to **Mark printed**) and starts collecting goods for an orderWhen the order is collected, the order is assigned the **Collecting in a warehouse** status. 
 + 
 +>**3.** After the prep center has sent the order, it marks it as shipped (the **Order shipped** status) and the tracking number of the order becomes available to the client in the "Tracking" fieldTracking numbers will automatically be transferred to the marketplacesif those are integratedClick on the tracking number to go to the carrier's website and track the order.
 >>{{:ru:ordtrack2.png?direct&600|}} >>{{:ru:ordtrack2.png?direct&600|}}
  
->**4.** Помимо этоготрек-номера доступны по кнопке "Shipments" (в случаекогда в заказе несколько трек-номеров, здесь отображается их перечень):+>**4.** In additiontracking numbers are available using the "Shipments" button (in the case when there are several track numbers in the ordera list of them is displayed here):
 >>{{:ru:ordtrack.png?direct&600|}} >>{{:ru:ordtrack.png?direct&600|}}
  
->**5.** Нажмите на кнопку "Request from prep-center" в поле "Order services", чтобы просмотреть стоимость услуг, предоставленных Преп центром+>**5.** Click on the "Request from prep-center" button in the "Order services" fieldto view the cost of services provided by the Prep Center
 >>{{:ru:ordserv.png?direct&800|}} >>{{:ru:ordserv.png?direct&800|}}
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