====== Setting up polling notifications ======

> To increase the efficiency of your work and enable timely notifications of customers (e.g. about incorrect shipping addresses), the system offers email notifications.

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> **1**. Go to **Settings** - **Mail templates**. By clicking **Create a mail template**, you create a template message, which is sent to clients.
>>{{:ru:75489673254.png?direct&600|}}

> **2**. Fill out the template fields.
<WRAP group>
<WRAP half column left>

>{{:ru:0743244.png?direct&600|}}
</WRAP>

<WRAP half column left>
>**Name** - Template name.
>
>**Category** - Select **Mail** for email notifications.
>
>**Mail address** - Which adress should a template be sent to (preferably do not enter)
>
>**Mail Subject** - It is best to enter this in the format "Order {order_num} issue".
>
>**Mail Body** - The text of the message that will be delivered to client (you can use the one from the screenshot).
>
>**Attachment File** - Add a file, which will be sent with the message. 
>
>**Attach invoice from order(if exists)** - (Do not select) If active, an invoice, generated from the order, will be attached to the message.
>
>**Attach return label** - (Do not select) If active, a return label, generated from the order, will be attached to the message.
>
</WRAP>
</WRAP>

> **3**. The template will get a number after saving it. 
>>{{:ru:14151215.png?direct&600|}}

> **4**. Finally, go to the **client settings** of Ysell.pro. In the block **Prep Center**, indicate the number of the created template, in the string PREP_ORDER_POLLING_NOTIFY_TEMPLATE.
>>{{:ru:pollingtemplate_1.png?400|}}{{:ru:pollingt_2.png?800|}}