en:return_remov

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en:return_remov [2022/01/22 10:14]
admin_4
en:return_remov [2022/03/29 09:25]
ivan
Line 1: Line 1:
  
-====== Removals & Returns general customer settings ====== +====== Removals & Returns. General customer settings ====== 
->1.To display agreements with customers regarding their returns, the general settings provide fields Notes Return и Notes Removal. Notes are in the **Returns** tab and then in the menu **Settings** - **Companies**:+>1.In order to display the agreements with customers regarding their returns, the general settings include fields **Return notes** and **Removal notes**You can find the notes in the tab **Returns** in the menu **Settings** - **Companies**:
 >>{{:ru:notes.png?direct&600|}} >>{{:ru:notes.png?direct&600|}}
 >2. The information on returns indicated in the general settings will be displayed when they are processed by the Prep Center, depending on the return type.  >2. The information on returns indicated in the general settings will be displayed when they are processed by the Prep Center, depending on the return type. 
->**Notes Removal** displayed when processing FBA removals:+>**Removal notes** are displayed when processing FBA removals:
 >>{{:ru:notes2.png?direct&600|}}  >>{{:ru:notes2.png?direct&600|}} 
->3. **Notes Return** displayed when processing FBM returns:+>3. **Return notes** are displayed when processing FBM returns:
 >>{{:ru:return_notes.png?direct&600|}} >>{{:ru:return_notes.png?direct&600|}}
->4. Additionally, the customer can leave instructions on the product cardwhat needs to be done with a particular product. Therefore, the "Content" tab provides a field **[[https://wiki.ysell.pro/doku.php?id=en:guidance_for_returns|Guidance for returns]]**:+>4. Additionally, the customer can leave instructions in the product card about what needs to be done with a particular product. Therefore, in the tab **Content** there is a field **[[https://wiki.ysell.pro/doku.php?id=en:guidance_for_returns|Guidance for returns]]**:
 >>{{:ru:guidancecl.png?direct&600|}} >>{{:ru:guidancecl.png?direct&600|}}
->5. Processing instructions are also indicated in the removal-shipment in the field FNSKUmarked in the red box.+>5. The process instructions are also indicated in the removal-shipment in the field **FNSKU** (marked in the red box).
 >>{{:ru:4211515.png?600|}} >>{{:ru:4211515.png?600|}}
  • en/return_remov.txt
  • Last modified: 2023/01/13 12:08
  • by support