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--- en:createorder [2022/03/21 14:10]
simon
+++ en:createorder [2022/10/17 14:21]
vasily
@@ Line 39: / Line 39: @@
 >>{{:ru:order-pay1.png?direct&300|}} {{:ru:orderpay_2.png?direct&300|}}
+----
->**9.** Now, everything is ready for transferring the order to the Prep center. The system checks the information in the order (including the availability of products in stock, the correctness of the entered address data), if there are no errors, the order will be transferred within a few minutes. This will be evidenced by the **5.1. (Order ready for printing on prep)** status of the order. [[https://wiki.ysell.pro/doku.php?id=en:orderdescription|Statuses]] of all orders are available on the dashboard of your company (each line opens a list of orders when pressed):
+>**9.** Now, everything is ready for transferring the order to the Prep Center. The system checks the information in the order (including the availability of products in stock, the correctness of the entered address data), if there are no errors, the order will be transferred within a few minutes. This will be evidenced by the **5.1. (Order ready for printing on prep)** status of the order. [[https://wiki.ysell.pro/doku.php?id=en:orderdescription|Statuses]] of all orders are available on the dashboard of your company (each line opens a list of orders when pressed):
 >>{{:ru:dashboard.png?direct&400|}}
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+>**10.** If incorrect information about the recipient's address was entered in the "Shipping info" section, the Prep Center will not be able to generate a shipping label for the carrier. The order will receive the **Polling** status. Information about such orders is available on the client's dashboard, in the "Order count by status" section. It is necessary to monitor the orders in polling status and promptly correct information about the recipient's address. In this case the orders will be shipped on time.
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   * <wrap lo>You can edit order information by clicking on the edit button {{:ru:orders_red.png?linkonly&500|Editing an order}} </wrap>