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en:settingspolling [2022/05/20 15:59] artem |
en:settingspolling [2022/05/26 16:22] (current) simon |
====== Setting up polling notifications ====== | ====== Setting up polling notifications ====== |
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>For efficient work and on time informing clients on problems with searching addresses for sending orders there are notifications by email in the system. | > To increase the efficiency of your work and enable timely notifications of customers (e.g. about incorrect shipping addresses), the system offers email notifications. |
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---- | ---- |
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> **1**. Go to menu **Settings** - **Mail templates**. By clicking **Create a mail template** create a template message that should notificate clients. | > **1**. Go to **Settings** - **Mail templates**. By clicking **Create a mail template**, you create a template message, which is sent to clients. |
>>{{:ru:75489673254.png?direct&600|}} | >>{{:ru:75489673254.png?direct&600|}} |
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> **2**. Enter fields of the template. | > **2**. Fill out the template fields. |
<WRAP group> | <WRAP group> |
<WRAP half column left> | <WRAP half column left> |
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<WRAP half column left> | <WRAP half column left> |
>**Name** - Template name | >**Name** - Template name. |
> | > |
>**Category** - Select Mail for email notifications sending | >**Category** - Select **Mail** for email notifications. |
> | > |
>**Mail address** - Which adress should be sent a template to (Preferably do not enter) | >**Mail address** - Which adress should a template be sent to (preferably do not enter) |
> | > |
>**Mail Subject** - Enter "Order {order_num} issue" | >**Mail Subject** - It is best to enter this in the format "Order {order_num} issue". |
> | > |
>**Mail Body** - The text of the message that will be delivered to client (you can use one from the screenshot) | >**Mail Body** - The text of the message that will be delivered to client (you can use the one from the screenshot). |
> | > |
>**Attachment File** - Add a file that will be sent with the message | >**Attachment File** - Add a file, which will be sent with the message. |
> | > |
>**Attach invoice from order(if exists)** - (Do not select) Active function will be attaching invoice generated from the order | >**Attach invoice from order(if exists)** - (Do not select) If active, an invoice, generated from the order, will be attached to the message. |
> | > |
>**Attach return label** - (Do not select) Active function will be attaching return label generated from the order | >**Attach return label** - (Do not select) If active, a return label, generated from the order, will be attached to the message. |
> | > |
</WRAP> | </WRAP> |
>>{{:ru:14151215.png?direct&600|}} | >>{{:ru:14151215.png?direct&600|}} |
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> **4**. Go to client settings of Ysell.pro. In the Prep Center block, in the string PREP_ORDER_POLLING_NOTIFY_TEMPLATE, indicate the number of the created template | > **4**. Finally, go to the **client settings** of Ysell.pro. In the block **Prep Center**, indicate the number of the created template, in the string PREP_ORDER_POLLING_NOTIFY_TEMPLATE. |
>>{{:ru:pollingtemplate_1.png?400|}}{{:ru:pollingt_2.png?800|}} | >>{{:ru:pollingtemplate_1.png?400|}}{{:ru:pollingt_2.png?800|}} |