en:removals

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en:removals [2022/07/04 17:11]
artem removed 		en:removals [2022/07/05 16:43] (current)
artem
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-====== Processing FBA removals from the Prep Сenter's side ======+====== FBA Removals processing ======
  
-<WRAP round info 50%> +>Prep client Ysell.pro collects data of created or uploaded by integration through MWS shipments with Removal type. You can initiate searching shipments by few criterias: tracking number, shipment ID on the system or Removal Order ID created by Amazon.  
-Removals will only be processed, if the customer has integrated Amazon.+ 
 +===== Searching a shipment with Removal type ===== 
 + 
 +>Go to menu - Prep Center. Click Removals  
 +>>{{:ru:removals_prep1.png?direct&1000|}} 
 + 
 +---- 
 + 
 +<WRAP group> 
 +<WRAP half column left>   
 +>{{:ru:removals_prep2.png?direct600|}}
 </WRAP> </WRAP>
  
-===== Client actions and system settings (informational) ===== +<WRAP half column left> 
-  * The client creates all removals exclusively within the Amazon system. In this case, the client must enter the address of the Prep Сenter according to the following template:\\  +> 
-Fulfillment-BOX (Company Name) (**''!''** It is very important that the client indicates **the name of his company** in brackets) \\ Walter-Geerdes-Str. 14th\\ 28307 Bremen\\Germany\\ Phone: +49 421 668 9414 0\\ Mail: info@fulfillment-box.de\\ \\ +>**Request/search a removal shipment from the client** - Used for searching for Removals from Amazon by known parameters 
 +> 
 +>**Shipment Num** - ID of a shipment with Removal type 
 +> 
 +>**Removal Order ID** - Removal ID assigned by Amazon 
 +> 
 +>**Request** - Used for downloading shipments with Removal type to the Prep Center 
 +> 
 +>**Search** - Used for searching for Removal shipments by connected to the Prep Center clients 
 +</WRAP> 
 +</WRAP>
  
-  * In order to view the list of removals, you need to go to the **FBA** → **FBA removal** tab. Amazon assigns a "Removal order ID" to the removal order, which gets automatically transferred to Ysell. +----
->>{{:ru:remov1.png?direct&400|}} {{:ru:remov2.png?direct&700|}} +
-  * Due to the fact that Amazon sends removal orders in batches, several shipments will be assigned to one Removal order ID in  Ysell: +
->>{{:ru:remov3.png?direct&600|}}  +
-  * Such shipments are also available on the **Prep Client** → **Shipments** tab, by filter **"Removal"** in the "Shipment type" column: +
->>{{:ru:remov5.png?direct&600|}} +
-  * On the "Products" tab, you will find the details about the product name, its ID, ASIN, FNSKU, and quantity in each "Removal" shipment. There is a **tracking number** required by the Prep center on the "Tracking" tab:  +
->>{{:ru:remov7.png?direct&500|}} {{:ru:remov8.png?direct&700|}} +
-  * The client can leave instructions on what needs to be done with the returned product, In the product card. To do this, fill in the **Guidance for returns** field on the "Content" tab: +
->>{{:ru:guidancecl.png?direct&400|}}+
  
-===== Actions of the Prep Center for processing removals =====+>Initiate removal searching by known parameters. For instance, by scanning tracking number of a parcel on **Tracking Num** field. Clicking **Request**, initiate downloading the shipment from client.
  
-  * After receiving the parcel, the Prep Сenter scans the tracking number and receives the needed information: +---- 
->>{{:ru:remov9.png?direct&600|}} + 
-  * Сlick the ** edit icon ** on the right side in the shipment line to process the removal: +>If the shipment is found, system will notify about succesful load to the Prep Center. To start processing it go to hyperlink with a shipment number or click **View** on Removal shipments section 
->>{{:ru:remov10.png?direct&600|}} +>>{{:ru:newrem_3.png?direct&1000|}}
-  * When you start processing a removal, you need to change its status from "Transfer" to "Processing": +
->>{{:ru:remov11.png?direct&600|}}\\  +
-  * If the client left instructions on the product card, indicating what to do with the product, the Prep center will be able to see them with the FNSKU: +
->>{{:ru:guidance.png?direct&600|}} +
-  * Indicate which services were provided in the "Services" field, then click the icon with a floppy disk to save: +
->>{{:ru:services.png?direct&600|}} +
-  * After completing the removal's processing, you need to change its status from "Processing" to "Pay". In this case, a list of provided services will appear on the client's side and their cost will be displayed on the "Cost" tab: +
->>{{:ru:paycl.png?direct&600|}} {{:ru:payclcost.png?direct&600|}}+
  
 ---- ----
  
-==== Processing of goods returned by the customer ==== +>Go to a shipment processing. Quantity of goods is indicated on body of the shipment. Clicking the shipment status change the status to Processing. 
-  * Products considered used (were used by the customer) come with an **LPN**. By scanning the LPN number, you see the order number as well as the reason for the return. +>>{{:ru:newremovals_4.png?1000|}}
->>{{:ru:lpn.png?direct&600|}} +
-  * When processing such returns, it is necessary to indicate the service of the prep center as "Return-...": +
->>{{:ru:lpn2.png?direct&600|}} +
-  * Also, the Prep center indicates the status of the goods that have arrived. If the item arrives in a maintained condition, a [[en:relrem|copy]] associated with the main item is created, indicating the condition of the product. This information will be available by clicking the "Relations" button: +
->>{{:ru:relations.png?direct&600|}}+
  
 +----
 +
 +>By clicking **+** icon go to adding services on loaded shipment. If a client indicated [[en:guidance_for_returns|instructions for working with returns]] they will be shown on the position that is being processed. 
 +>>{{:ru:newremovals_5.png?direct&1000|}}
 +
 +----
 +
 +>Specify a service that is need to be added. When service is selected indicate quantity of it on the QTY field. By clicking **+LPN code** you can add LPN number for each unit of received product. Save entered data by clicking floppy icon.
 +>**FBA removal processing and storage** - processing and allocating product to the warehouse
 +>**FBA removal product disposal** - product disposing
 +>**Return processing and storage** - processing and allocating goods that were sent back from a costumer (return)
 +>>{{:ru:amzrem1.png?direct&600|}} {{:ru:remnew_6.png?direct&600|}}
 +
 +----
 +
 +>To simplify the process of receiving and allocating processed goods to stockplaces, print and stick a carton with special labels. Add a service and quantity of processed goods. Clicking QTY icon indicate quantity of goods, download a label and stick the label to the carton 
 +>>{{:ru:removals_prep13.png?direct&600|}} {{:ru:removals_pprep14.png?direct&600|}}
 +
 +----
 +
 +>To add goods to the warehouse through shipment page, set the value "0" on **Processed QTY** column and then click "+stock". Indicate a name of the warehouse, of the stockplace where product should be added. Specify dimensions of a package with the product on Unit package dimension section.  
 +>>{{:ru:amzremo_8.png?direct&600|}} {{:ru:amzremovals_9.png?direct&600|}}
 +
 +----
 +
 +>To indicate quantity of products that will be disposed select **Product Disposal** and specify quantity of goods to disposal.
 +>>{{:ru:amazonrem_10.png?direct&1000|}}
 +
 +----
  
 +>Clicking **Relations** you'll see the information about previously added conditions of the product. If the product should be added as used, [[en:copyid|add a copy of the product with another condition]]
 +>>{{:ru:amazpapaz_10.png?direct&600|}} {{:ru:amazonrem_12.png?direct&600|}}
  
  
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  • Last modified: 2022/07/04 17:11
  • by artem