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--- en:removals [2022/05/04 16:03]
artem
+++ en:removals [2022/07/05 16:43] (current)
artem
@@ Line 1: / Line 1: @@
+====== FBA Removals processing ======
-====== Processing FBA removals from the Prep Сenter's side ======
+>Prep client Ysell.pro collects data of created or uploaded by integration through MWS shipments with Removal type. You can initiate searching shipments by few criterias: tracking number, shipment ID on the system or Removal Order ID created by Amazon.
-<WRAP round info 50%>
+===== Searching a shipment with Removal type =====
-Removals are processed only if the customer has an integration with Amazon.
+>Go to menu - Prep Center. Click Removals
+>>{{:ru:removals_prep1.png?direct&1000|}}
+----
+<WRAP group>
+<WRAP half column left>
+>{{:ru:removals_prep2.png?direct600|}}
 </WRAP>
-===== Client actions and system settings (informational) =====
+<WRAP half column left>
-  * The client creates all removals exclusively in the Amazon system. In this case, the client must input the address of the Prep center according to the following template:\\
+>
-Fulfillment-BOX (Company Name) (**''!''** It is very important that the client indicates **the name of his company** in brackets) \\ Walter-Geerdes-Str. 14th\\ 28307 Bremen\\Germany\\ Phone: +49 421 668 9414 0\\ Mail: info@fulfillment-box.de\\ \\
+>**Request/search a removal shipment from the client** - Used for searching for Removals from Amazon by known parameters
+>
+>**Shipment Num** - ID of a shipment with Removal type
+>
+>**Removal Order ID** - Removal ID assigned by Amazon
+>
+>**Request** - Used for downloading shipments with Removal type to the Prep Center
+>
+>**Search** - Used for searching for Removal shipments by connected to the Prep Center clients
+</WRAP>
+</WRAP>
->2. In order to view the list of removals, you need to go to the "FBA" → **"FBA removal"** tab. Amazon assigns a "Removal order ID" to the removal order, which gets automatically transferred to Ysell.
+----
->>{{:ru:remov1.png?direct&400|}} {{:ru:remov2.png?direct&700|}}
->3. Due to the fact that **Amazon sends removal orders in batches**, several shipments will be assigned to one Removal order ID in the Ysell system:
->>{{:ru:remov3.png?direct&600|}}
->4. Such shipments are also available on the "Prep Client" → "Shipments" tab, by filter **"Removal"** in the "Shipment type" column:
->>{{:ru:remov5.png?direct&600|}}
->5. In each "Removal" shipment, on the "Products" tab, information about the product name, its ID, ASIN, FNSKU, and quantity is available. On the "Tracking" tab is a **tracking number** required by the Prep center:
->>{{:ru:remov7.png?direct&500|}} {{:ru:remov8.png?direct&700|}}
->6. In the product card, the client can leave instructions on what needs to be done with the returned product. To do this, fill in the **"Guidance for returns"** field on the "Content" tab:
->>{{:ru:guidancecl.png?direct&400|}}
-===== Actions of the prep-center for processing removals =====
+>Initiate removal searching by known parameters. For instance, by scanning tracking number of a parcel on **Tracking Num** field. Clicking **Request**, initiate downloading the shipment from client.
->1. After receiving the parcel, the Prep center scans it by the tracking number and receives information on the shipment with a removal:
+----
->>{{:ru:remov9.png?direct&600|}}
->2. To process the removal, click on the ** edit icon ** on the right in the shipment line:
+>If the shipment is found, system will notify about succesful load to the Prep Center. To start processing it go to hyperlink with a shipment number or click **View** on Removal shipments section
->>{{:ru:remov10.png?direct&600|}}
+>>{{:ru:newrem_3.png?direct&1000|}}
->3. When processing a removal, you need to change its status from "Transfer" to "Processing":
->>{{:ru:remov11.png?direct&600|}}\\
->4. If the client left instructions on the product card indicating what to do with the product, the Prep center will be able to see them in the field with FNSKU:
->>{{:ru:guidance.png?direct&600|}}
->5. While processing the removal from the Prep centers side, in the "Services" field, indicate what services were provided, then click on the icon with a floppy disk to save:
->>{{:ru:services.png?direct&600|}}
->6. After completing the removal's processing, you need to change its status from "Processing" to "Pay". In this case, a list of services provided by the prep center will appear on the client's side, and their cost will be displayed on the "Cost" tab:
->>{{:ru:paycl.png?direct&600|}} {{:ru:payclcost.png?direct&600|}}
 ----
-==== Processing of goods returned by the customer ====
+>Go to a shipment processing. Quantity of goods is indicated on body of the shipment. Clicking the shipment status change the status to Processing.
->1. Products that are considered used (were used by the customer) come with an **LPN**. By scanning the LPN number, you can see the order number, as well as the reason for the return.
+>>{{:ru:newremovals_4.png?1000|}}
->>{{:ru:lpn.png?direct&600|}}
->2. When processing such returns, it is necessary to indicate the service of the prep center as "Return-...":
->>{{:ru:lpn2.png?direct&600|}}
->3. Also, the Prep center indicates the status of the goods that have arrived. If the item arrives in a maintained condition, a [[en:relrem|copy]] associated with the main item is created, indicating the condition of the product. This information will be available by clicking the "Relations" button:
->>{{:ru:relations.png?direct&600|}}
+----
+>By clicking **+** icon go to adding services on loaded shipment. If a client indicated [[en:guidance_for_returns|instructions for working with returns]] they will be shown on the position that is being processed.
+>>{{:ru:newremovals_5.png?direct&1000|}}
+----
+>Specify a service that is need to be added. When service is selected indicate quantity of it on the QTY field. By clicking **+LPN code** you can add LPN number for each unit of received product. Save entered data by clicking floppy icon.
+>**FBA removal processing and storage** - processing and allocating product to the warehouse
+>**FBA removal product disposal** - product disposing
+>**Return processing and storage** - processing and allocating goods that were sent back from a costumer (return)
+>>{{:ru:amzrem1.png?direct&600|}} {{:ru:remnew_6.png?direct&600|}}
+----
+>To simplify the process of receiving and allocating processed goods to stockplaces, print and stick a carton with special labels. Add a service and quantity of processed goods. Clicking QTY icon indicate quantity of goods, download a label and stick the label to the carton
+>>{{:ru:removals_prep13.png?direct&600|}} {{:ru:removals_pprep14.png?direct&600|}}
+----
+>To add goods to the warehouse through shipment page, set the value "0" on **Processed QTY** column and then click "+stock". Indicate a name of the warehouse, of the stockplace where product should be added. Specify dimensions of a package with the product on Unit package dimension section.
+>>{{:ru:amzremo_8.png?direct&600|}} {{:ru:amzremovals_9.png?direct&600|}}
+----
+>To indicate quantity of products that will be disposed select **Product Disposal** and specify quantity of goods to disposal.
+>>{{:ru:amazonrem_10.png?direct&1000|}}
+----
+>Clicking **Relations** you'll see the information about previously added conditions of the product. If the product should be added as used, [[en:copyid|add a copy of the product with another condition]]
+>>{{:ru:amazpapaz_10.png?direct&600|}} {{:ru:amazonrem_12.png?direct&600|}}