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--- en:removals [2022/01/22 12:35]
admin_2
+++ en:removals [2022/07/05 16:43] (current)
artem
@@ Line 1: / Line 1: @@
+====== FBA Removals processing ======
-====== Processing FBA removals from the Prep center's side ======
+>Prep client Ysell.pro collects data of created or uploaded by integration through MWS shipments with Removal type. You can initiate searching shipments by few criterias: tracking number, shipment ID on the system or Removal Order ID created by Amazon.
-<WRAP round info 50%>
+===== Searching a shipment with Removal type =====
-Removals are processed only if the customer has an integration with Amazon.
+>Go to menu - Prep Center. Click Removals
+>>{{:ru:removals_prep1.png?direct&1000|}}
+----
+<WRAP group>
+<WRAP half column left>
+>{{:ru:removals_prep2.png?direct600|}}
 </WRAP>
-===== Client actions and system settings (informational) =====
+<WRAP half column left>
->1. **Removals ** are new items returned from FBA warehouses. The client creates all removals exclusively in the Amazon system. In this case, the client must input the address of the Prep center according to the following template:
+>
->>Fulfillment-BOX (Company Name) (**''!''** It is very important that the client indicates **the name of his company** in brackets) \\ Walter-Geerdes-Str. 14th\\ 28307 Bremen\\Germany\\ Phone: +49 421 668 9414 0\\ Mail: info@fulfillment-box.de\\
+>**Request/search a removal shipment from the client** - Used for searching for Removals from Amazon by known parameters
->2. In order to view the list of removals, you need to go to the "FBA" → **"FBA removal"** tab. Amazon assigns a "Removal order ID" to the removal order, which gets automatically transferred to Ysell.
+>
->>{{:ru:remov1.png?direct&400|}} {{:ru:remov2.png?direct&700|}}
+>**Shipment Num** - ID of a shipment with Removal type
->3. Due to the fact that **Amazon sends removal orders in batches**, several shipments will be assigned to one Removal order ID in the Ysell system:
+>
->>{{:ru:remov3.png?direct&600|}}
+>**Removal Order ID** - Removal ID assigned by Amazon
->4. Such shipments are also available on the "Prep Client" → "Shipments" tab, by filter **"Removal"** in the "Shipment type" column:
+>
->>{{:ru:remov5.png?direct&600|}}
+>**Request** - Used for downloading shipments with Removal type to the Prep Center
->5. In each "Removal" shipment, on the "Products" tab, information about the product name, its ID, ASIN, FNSKU, and quantity is available. On the "Tracking" tab is a **tracking number** required by the Prep center:
+>
->>{{:ru:remov7.png?direct&500|}} {{:ru:remov8.png?direct&700|}}
+>**Search** - Used for searching for Removal shipments by connected to the Prep Center clients
->6. In the product card, the client can leave instructions on what needs to be done with the returned product. To do this, fill in the **"Guidance for returns"** field on the "Content" tab:
+</WRAP>
->>{{:ru:guidancecl.png?direct&400|}}
+</WRAP>
-===== Actions of the prep-center for processing removals =====
+----
->1. After receiving the parcel, the Prep center scans it by the tracking number and receives information on the shipment with a removal:
+>Initiate removal searching by known parameters. For instance, by scanning tracking number of a parcel on **Tracking Num** field. Clicking **Request**, initiate downloading the shipment from client.
->>{{:ru:remov9.png?direct&600|}}
->2. To process the removal, click on the ** edit icon ** on the right in the shipment line:
->>{{:ru:remov10.png?direct&600|}}
->3. When processing a removal, you need to change its status from "Transfer" to "Processing":
->>{{:ru:remov11.png?direct&600|}}\\
->4. If the client left instructions on the product card indicating what to do with the product, the Prep center will be able to see them in the field with FNSKU:
->>{{:ru:guidance.png?direct&600|}}
->5. While processing the removal from the Prep centers side, in the "Services" field, indicate what services were provided, then click on the icon with a floppy disk to save:
->>{{:ru:services.png?direct&600|}}
->6. After completing the removal's processing, you need to change its status from "Processing" to "Pay". In this case, a list of services provided by the prep center will appear on the client's side, and their cost will be displayed on the "Cost" tab:
->>{{:ru:paycl.png?direct&600|}} {{:ru:payclcost.png?direct&600|}}
 ----
-==== Processing of goods returned by the customer ====
+>If the shipment is found, system will notify about succesful load to the Prep Center. To start processing it go to hyperlink with a shipment number or click **View** on Removal shipments section
->1. Products that are considered used (were used by the customer) come with an **LPN**. By scanning the LPN number, you can see the order number, as well as the reason for the return.
+>>{{:ru:newrem_3.png?direct&1000|}}
->>{{:ru:lpn.png?direct&600|}}
->2. When processing such returns, it is necessary to indicate the service of the prep center as "Return-...":
->>{{:ru:lpn2.png?direct&600|}}
->3. Also, the Prep center indicates the status of the goods that have arrived. If the item arrives in a maintained condition, a [[en:relrem|copy]] associated with the main item is created, indicating the condition of the product. This information will be available by clicking the "Relations" button:
->>{{:ru:relations.png?direct&600|}}
+----
+>Go to a shipment processing. Quantity of goods is indicated on body of the shipment. Clicking the shipment status change the status to Processing.
+>>{{:ru:newremovals_4.png?1000|}}
+----
+>By clicking **+** icon go to adding services on loaded shipment. If a client indicated [[en:guidance_for_returns|instructions for working with returns]] they will be shown on the position that is being processed.
+>>{{:ru:newremovals_5.png?direct&1000|}}
+----
+>Specify a service that is need to be added. When service is selected indicate quantity of it on the QTY field. By clicking **+LPN code** you can add LPN number for each unit of received product. Save entered data by clicking floppy icon.
+>**FBA removal processing and storage** - processing and allocating product to the warehouse
+>**FBA removal product disposal** - product disposing
+>**Return processing and storage** - processing and allocating goods that were sent back from a costumer (return)
+>>{{:ru:amzrem1.png?direct&600|}} {{:ru:remnew_6.png?direct&600|}}
+----
+>To simplify the process of receiving and allocating processed goods to stockplaces, print and stick a carton with special labels. Add a service and quantity of processed goods. Clicking QTY icon indicate quantity of goods, download a label and stick the label to the carton
+>>{{:ru:removals_prep13.png?direct&600|}} {{:ru:removals_pprep14.png?direct&600|}}
+----
+>To add goods to the warehouse through shipment page, set the value "0" on **Processed QTY** column and then click "+stock". Indicate a name of the warehouse, of the stockplace where product should be added. Specify dimensions of a package with the product on Unit package dimension section.
+>>{{:ru:amzremo_8.png?direct&600|}} {{:ru:amzremovals_9.png?direct&600|}}
+----
+>To indicate quantity of products that will be disposed select **Product Disposal** and specify quantity of goods to disposal.
+>>{{:ru:amazonrem_10.png?direct&1000|}}
+----
+>Clicking **Relations** you'll see the information about previously added conditions of the product. If the product should be added as used, [[en:copyid|add a copy of the product with another condition]]
+>>{{:ru:amazpapaz_10.png?direct&600|}} {{:ru:amazonrem_12.png?direct&600|}}