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Instructions for working with returns

The purpose of this article is to inform the client on how to enter a refund into the system.

1. Go to your profile in YSell Pro and select the Products tab.

2. Enter the needed product in the search box and click on it.

3. Select the Content tab in the product card.

4. Enter your wishes and return instructions in the Guidance for returns column, if there are any specifications for this process. Click save.

5. The processing instructions are visible in the return shipment under the product, marked in the red box.