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en:faq1 [2023/09/06 18:28] alekseyusik |
en:faq1 [2023/09/07 16:10] daniil_support [4.4. Why wasn't my order shipped?] |
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| ==== 4.4. Why wasn't my order shipped? ==== | ==== 4.4. Why wasn't my order shipped? ==== | ||
| Please check the following conditions: | Please check the following conditions: | ||
| - | 1) The product is in stock at this warehouse. | + | - The product is in stock at this warehouse. |
| - | 2) The payment date is specified in the order. | + | |
| - | 3) Order rules are properly configured (details in the guide: https:// | + | |
| - | 4) Verify the order submission date (**" | + | |
| ==== 4.5. Where can I find the tracking number for my order? ==== | ==== 4.5. Where can I find the tracking number for my order? ==== | ||
| The tracking number will be available once the order is shipped, and the order status changes to 7.1. **" | The tracking number will be available once the order is shipped, and the order status changes to 7.1. **" | ||