en:faq

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en:faq [2022/05/09 17:10]
vasily [Known Bugs]
en:faq [2022/05/13 19:18]
simon
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-FIXME **This page is not fully translated, yet. Please help completing the translation.**\\ //(remove this paragraph once the translation is finished)// 
- 
 ======  Frequently Asked Questions ====== ======  Frequently Asked Questions ======
  
-This section contains most frequent questionssuggested answers might help you to solve problems more quickly.+This section contains the most frequently asked questions. The suggested answers might help you to efficiently solve your problems.
  
 ===== Start working with Prep Center ===== ===== Start working with Prep Center =====
 ==== What are the benefits of outsourcing? ==== ==== What are the benefits of outsourcing? ====
-Outsourcing your logistics you save on the warehouse maintenance costs, the rental costs as well as materials and staff training costs. The fulfillment company offers a complete solution for all aspects of order processing. Furthermore, you will save time for organization of all processes and can commit yourself to development of your company or brand. +If you decide on outsourcing your logisticsyou'll save the warehouse maintenance costs, rental costs as well as material and staff training costs. The fulfilment company offers a complete solution for every aspect of order processing. Furthermore, you will save time and can commit yourself to the development of your company or brand. 
-==== What are the obligations of the client and the Prep Center for the receipt / shipment of goods? ==== +==== What are the obligations of the client and the prep center for the receipt / shipment of goods? ==== 
-I The client instructs and the Prep Center undertakes to carry out the following operations with the client's goods in the warehouse of the Prep Center:+I The client instructs and the prep center undertakes to carry out the following operations with the client's goods in the warehouse of the prep center:
  
 1. Acceptance of the client's goods in the warehouse of the Prep Center; 1. Acceptance of the client's goods in the warehouse of the Prep Center;
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 Upon this you will be able to change the content of the shipment and send it to Prep Center again. Upon this you will be able to change the content of the shipment and send it to Prep Center again.
 ===== Reports ===== ===== Reports =====
-[[en:invoice|You can learn more about the invoice decryption here]]. +[[en:invoice|Learn more about the invoice decryption here]]. 
 ===== API ===== ===== API =====
 [[en:api_start|Learn more about Application Programming Interface settings here.]]  [[en:api_start|Learn more about Application Programming Interface settings here.]] 
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 ====== Known Bugs ====== ====== Known Bugs ======
  
-Sku already exists - appears if you try to add listing with SKU that already exists in the system. Go to Products and choose SKU for search products then add the proper SKU to the respective product.+Sku already exists - appears if you try to add listing with SKU that already exists in the system. Go to Products and choose SKU for search products then [[en:transfer_amazon_listing|transfer]] the proper SKU to the respective product.
 >>{{:ru:skuexist.png?nolink&400|}} {{:ru:filt.png?nolink&400|}} >>{{:ru:skuexist.png?nolink&400|}} {{:ru:filt.png?nolink&400|}}
  
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->Ошибка Not_in_product_catalog продукта не в каталоге открыть кейс занести продукт в каталог 2. Создать на асц фба шипмент, занести туда товар+Not_in_product_catalog - product does not exist in catalogue. Proceed as follows: 1) open the case and add the product to catalogue; 2) create an FBA shipment in Amazon Seller Central and add the product to this shipment.
  
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->Ошибка  EXTERNAL_ID_MAPS_MULTIPLE_IAIDS_FOR_EXISTING_MAP. Товар имеет новый FNSKU и больше может быть размещен под существующим+EXTERNAL_ID_MAPS_MULTIPLE_IAIDS_FOR_EXISTING_MAP. The product has a new FNSKU and it cannot be added to the old one anymore
  
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->Ошибка  NOT_ELIGIBLE_FC_FOR_ITEM Амазон не понимает на какой склад отправить товарНужно попробовать на Амз напрямую+NOT_ELIGIBLE_FC_FOR_ITEM Amazon does not understand to which warehouse the product has to be sent. Try to send directly to Amazon.
  • en/faq.txt
  • Last modified: 2023/05/15 12:34
  • by artem